Privacy Policy

Last Updated: January 2024

NilansCafe ("we," "our," or "us"), based in Chennai, Tamil Nadu, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out enquiry or contact forms on our website
• Subscribe to our newsletter or promotional communications
• Place an order or request a quotation for our catering services
• Communicate with us via phone, email, or WhatsApp

The personal information we collect may include: name, email address, phone number, company name, event details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations
• Process and fulfil catering orders
• Communicate with you regarding our services
• Send promotional offers and updates (with your consent)
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our legal rights
• With your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of the website may not function properly.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

NilansCafe
Chennai, Tamil Nadu, India
Email: info@nilanscafe.com
Phone: +91 98765 43210